Competent national authorities responsible for ensuring compliance with the Payment Accounts Directive

Finanzmarktaufsichtsbehörde (FMA)
(Financial Market Authority)

Address: Otto-Wagner-Platz 5, 1090 Wien, Austria

Website: Finanzmarktaufsichtsbehörde

Email: zahlungsproblemesozialministerium [dot] at (zahlungsprobleme[at]sozialministerium[dot]at)

Direction générale de l'Inspection économique / De Algemene Directie Economische Inspectie
(Directorate General for Economic Inspection)

Address: Koning Albert II-laan 16, 1000 Brussels, Belgium

Website: Direction générale de l'Inspection économique

Email: eco [dot] inspec [dot] inteconomie [dot] fgov [dot] be (eco[dot]inspec[dot]int[at]economie[dot]fgov[dot]be)

Phone: +32 2277 9150

Българска народна банка
(Bulgarian National Bank)

Address: 1, Knyaz Alexander І Sq., 1000 Sofia, Bulgaria

Website: Българска народна банка

Email: press_officebnbank [dot] org (press_office[at]bnbank[dot]org)

Phone: +359 2 9145 9

Κεντρική Τράπεζα της Κύπρου
(Central Bank of Cyprus)

Address: John Kennedy 80, Nicosia 1076, Cyprus

Website: Κεντρική Τράπεζα της Κύπρου

Email: financialconductsectioncentralbank [dot] cy (financialconductsection[at]centralbank[dot]cy)

Phone: +357 22 714100

Hrvatska narodna banka
(Croatian National Bank)

Address: Trg hrvatskih velikana 3, 10000 Zagreb, Croatia

Website: Hrvatska narodna banka

Email: prituzbe-zpphnb [dot] hr (prituzbe-zpp[at]hnb[dot]hr)

Phone: +38514565001

Ministarstvo financija
(Ministry of Finance – the Financial Inspectorate)

Address: Katančićeva 5, 10000 Zagreb, Croatia

Website: Ministarstvo financija

Česká národní banka
(Czech National Bank)

Address: Na Příkopě 864/28, 115 03 Praha 1, Czech Republic

Website: Česká národní banka

Email: podatelnacnb [dot] cz (podatelna[at]cnb[dot]cz)

Phone: +420 224 411 111, +420 800 160 170

Česká obchodní inspekce
(Czech Trade Inspection Authority)

Address: Štěpánská 796/44, 110 00 Praha 1, Czech Republic

Website: Česká obchodní inspekce

Email: podatelnacoi [dot] cz (podatelna[at]coi[dot]cz)

Finanstilsynet
(Financial Supervisory Authority)

Address: Strandgade 29, 1401 København K, Denmark

Website: Finanstilsynet

Email: finanstilsynetftnet [dot] dk (finanstilsynet[at]ftnet[dot]dk)

Phone: +45 33 55 82 82

Finantsinspektsioon
(Financial Supervision Authority)

Address: Sakala 4, Tallinn, 15030, Estonia

Website: Finantsinspektsioon

Phone: +372 668 0500

Finanssivalvonta
(Financial Supervisory Authority)

Address: Snellmaninkatu 6, P.O. Box 103, FI-00101 Helsinki, Finland

Website: Finanssivalvonta

Email: kirjaamofinanssivalvonta [dot] fi (kirjaamo[at]finanssivalvonta[dot]fi)

Phone: +358 9 183 5360

Autorité de contrôle prudentiel et de résolution (ACPR)
(Prudential Control and Resolution Authority)

Address: 4 place de Budapest, 75009 Paris, France

Website: Autorité de contrôle prudentiel et de résolution

Direction générale de la concurrence, de la consommation et de la répression des fraudes 
(Directorate General for Consumers Affairs, Competititon and Fraud Prevention)

Address: 139, rue de Bercy, 75012 Paris, France

Website: Direction générale de la concurrence, de la consommation et de la répression des fraudes

Banque de France
(Bank of France)

Address: 31 rue Croix des Petits Champs, 75001 Paris, France

Website: Banque de France

Bundesanstalt für Finanzdienstleistungsaufsicht
(Federal Financial Supervisory Authority)

Address: Graurheindorfer Straße 108, 53117 Bonn, Germany

Website: Bundesanstalt für Finanzdienstleistungsaufsicht

Email: zr1bafin [dot] de (zr1[at]bafin[dot]de)

Phone: +49 228 41080

Υπουργείο Ανάπτυξης - Γενική Γραμματεία Εμπορίου - Γενική Διεύθυνση Αγοράς και Προστασίας Καταναλωτή - Διεύθυνση Προστασίας Καταναλωτή - Μονάδα Χρηματοπιστωτικών/Τραπεζικών Υπηρεσιών
(Ministry of Development - General Secretariat for Commerce - General Directorate for Market and Consumer Protection - Directorate for Consumer Protection - Unit for Financial/Banking Services)

Address: Kaniggos 20, 106 77 Athens, Greece

Website: Υπουργείο Ανάπτυξης

Email: 1520mindev [dot] gov [dot] gr (1520[at]mindev[dot]gov[dot]gr)

Phone: Consumer phone line: 1520

Τράπεζα της Ελλάδος
(Bank of Greece)

Address: 21 El. Venizelos Avenue, 102 50 Athens, Greece

Website: Τράπεζα της Ελλάδος

Υπουργείο Εθνικής Οικονομίας και Οικονομικών - Γενική Γραμματεία Χρηματοπιστωτικού Τομέα και Διαχείρισης Ιδιωτικού Χρέους - Τμήμα Ειδικών Χρηματοδοτήσεων
(Ministry of National Economy and Finance - General Secretariat for the Financial Sector and Private Debt Management - Department of Special Financing)

Address: 5-7, Nikis str., Syntagma square, 101 80 Athens, Greece

Website: Υπουργείο Εθνικής Οικονομίας και Οικονομικών

Magyar Nemzeti Bank
(Hungarian Central Bank)

Address: 1013 Budapest, Krisztina körút 55, Hungary

Website: Magyar Nemzeti Bank

Email: ugyfelszolgalatmnb [dot] hu (ugyfelszolgalat[at]mnb[dot]hu)

Phone: +36 (80) 203 776

Central Bank of Ireland

Address: New Wapping Street, North Wall Quay, Dublin 1, D01 F7X3, Ireland

Website: Central Bank of Ireland

Email: enquiriescentralbank [dot] ie (enquiries[at]centralbank[dot]ie)

Phone: +353 (0)1 224 6000

Banca d’Italia
(Bank of Italy)

Address: Via Nazionale 91, 00184 Roma, Italia

Website: Banca d’Italia

Email: tuc [dot] gestioneespostibancaditalia [dot] it (tuc[dot]gestioneesposti[at]bancaditalia[dot]it)

Latvijas Banka
(Bank of Latvia)

Address: K. Valdemāra 2A, Rīga, LV-1050, Latvia

Website: Latvijas Banka

Email: infobank [dot] lv (info[at]bank[dot]lv)

Phone: +371 67022300

Patērētāju tiesību aizsardzības centrs
(Consumer Rights Protection Centre)

Address: Brīvības iela 55, Rīga, LV-1010, Latvia

Website: Patērētāju tiesību aizsardzības centrs

Email: pastsptac [dot] gov [dot] lv (pasts[at]ptac[dot]gov[dot]lv), ptacptac [dot] gov [dot] lv (ptac[at]ptac[dot]gov[dot]lv) (for consultations)

Phone: +371 65452554

Lietuvos bankas
(Bank of Lithuania)

Address: Totorių g. 4, LT-01121 Vilnius, Lithuania

Website: Lietuvos bankas

Email: infolb [dot] lt (info[at]lb[dot]lt)

Website Contact: www.lb.lt/lt/kontaktai

Commission de Surveillance du Secteur Financier (CSSF)
(Financial Sector Supervisory Commission)

Address: 283, route d’Arlon L-1150 Luxembourg, Luxembourg

Website: Commission de Surveillance du Secteur Financier

Email: reclamationcssf [dot] lu (reclamation[at]cssf[dot]lu)

Phone: +352 26 25 1 1

Malta Financial Services Authority

Address: MFSA, Triq L-Imdina, Zone 1, Central Business District, Mriehel, B’Kara CBD1010, Malta

Website: Malta Financial Services Authority

Email: conductbankingmfsa [dot] mt (conductbanking[at]mfsa[dot]mt)

Phone: +356 21441155

Autoriteit Financiële Markten (AFM)
(Authority for the Financial Markets)

Address: P.O. Box 11723, 1001 GS Amsterdam, The Netherlands

Website: Autoriteit Financiële Markten

Email: infoafm [dot] nl (info[at]afm[dot]nl)

Phone: 0800 5400 540

Komisja Nadzoru Finansowego
(Financial Supervision Authority)

Address: ul. Piękna 20, 00-549 Warsaw, Poland

Website: Komisja Nadzoru Finansowego

Email: knfknf [dot] gov [dot] pl (knf[at]knf[dot]gov[dot]pl)

Phone: +48(22) 262 58 00

Banco de Portugal
(Central Bank of Portugal)

Address: Rua Francisco Ribeiro, 2, 1150-165 Lisboa, Portugal

Website: Banco de Portugal

Contact: Banco de Portugal contact form

Autoritatea Națională pentru Protecția Consumatorilor
(National Authority for Consumer Protection)

Address: Aviatorilor 72, Bucharest, Romania

Website: Autoritatea Națională pentru Protecția Consumatorilor

Email: spsfanpc [dot] ro (spsf[at]anpc[dot]ro)

Phone: +40213121275

Národná banka Slovenska
(National Bank of Slovakia)

Address: Imricha Karvasa 1, 813 25 Bratislava, Slovakia

Website: Národná banka Slovenska

Email: podanie.nbs.sk

Phone: +421 2 5787 1111

Banka Slovenije
(Bank of Slovenia)

Address: Slovenska 35, 1505 Ljubljana, Slovenia

Website: Banka Slovenije

Email: info [dot] bsbsi [dot] si (info[dot]bs[at]bsi[dot]si)

Phone: +386 01 4719 000

Banco de España
(Bank of Spain)

Address: Calle Alcalá 44, E28014 Madrid, Spain

Website: Banco de España

Email: conducta [dot] entidadesbde [dot] es (conducta[dot]entidades[at]bde[dot]es)

Phone: +34 913 386 130

Finansinspektionen
(Financial Supervisory Authority)

Address: Brunnsgatan 3, Stockholm, Sweden

Website: Finansinspektionen

Email: finansinspektionenfi [dot] se (finansinspektionen[at]fi[dot]se)

Phone: +46 (0)8-408 980 00