Finanční arbitr České Republiky
Name in English: Financial Arbiter of the Czech Republic
Financial institutions covered: banks, mortgage banks, credit unions, most mortgage intermediaries, most investment providers, other payment services providers (foreign banks, foreign financial institutions, national & foreign electronic money institutions, small-scale electronic money issuers, foreign & national payment institutions, small-scale payment institutions).
Financial products covered: payments, deposits, some credit & loans, some mortgages, some investments, some securities.
Languages in which a complaint can be made: In the language in which the agreement with the institution is written
Website:Finanční arbitr České Republiky
Website in English:Financial Arbiter of the Czech Republic
More information:Info sheet