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Finanční arbitr České Republiky

Name in English: Financial Arbiter of the Czech Republic

Financial institutions covered: banks, mortgage banks, credit unions, most mortgage intermediaries, most investment providers, other payment services providers (foreign banks, foreign financial institutions, national & foreign electronic money institutions, small-scale electronic money issuers, foreign & national payment institutions, small-scale payment institutions).

Financial products covered: payments, deposits, some credit & loans, some mortgages, some investments, some securities.

Languages in which a complaint can be made: In the language in which the agreement with the institution is written

Website:Finanční arbitr České Republiky

Website in English:Financial Arbiter of the Czech Republic

More information:Info sheet