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Study on EU payment accounts market


In accordance with Article 26(2) of the Treaty on the Functioning of the European Union, the internal market is to comprise an area without internal frontiers in which the free movement of goods, persons, services and capital is ensured. The smooth functioning of the internal market and the development of a modern, socially inclusive economy increasingly depends on the universal provision of payment services.

To ensure the above objective, the Payment Accounts Directive 2014/92/EU (PAD) covers the following three areas: transparency and comparability of fees charged to consumers on their payment accounts held in the EU; switching of payment accounts within a Member State and facilitation of the cross-border opening of accounts by consumers within the EU; requirements for Member States to guarantee a right for consumers to open and use payment accounts with basic features in the EU. Under Article 28 of this Directive, the Commission is required to carry out a review of the Directive.

This report contributes to the collection of evidence, analysis and recommendations required for this review. The general objective is to provide qualitative and quantitative evidence of the evolution of the payment accounts market in the EU since January 2014.

 Study on EU payment accounts market - Final report26 January 2021English Download Study on EU payment accounts market - Annexes to the final report26 January 2021English Download Study on EU payment accounts market - Executive summary26 January 2021English Download