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Consultation on a retail payments strategy for the EU

About this consultation

Consultation period

3 April 2020 - 26 June 2020 (midnight Brussels time)


Financial services, consumer finance, payments


Target group

All citizens and organisations are welcome to contribute to this consultation, and also Member States, national competent authorities, European Supervisory Authorities, the European Central Bank, stakeholders of the payments/Fintech industry, and their representatives, representatives of users (consumers, retailers, businesses), experts, and academics.

Objective of the consultation

Digitalisation and new technologies have prompted the emergence of innovative payments, but Europeans are not fully benefitting, as faster, more innovative payments remain domestic, or are not yet available on a large or European scale. In the face of this and the challenges brought by big techs, Europe needs a strategic vision to ensure that consumers and companies fully reap the benefits of an integrated market, offering secure, fast, convenient, accessible and affordable payment services.

This public consultation, which is published together with the public consultation on a new digital finance strategy, is a key step towards the adoption of a retail payments strategy for Europe.

The outcome of this public consultation will help the Commission prepare its retail payments strategy to be published in Q3 of 2020.

How to submit your response

Please note that in order to ensure a fair and transparent consultation process responses should be submitted through the online questionnaire.

Consultation outcome

Summary report

Consultation on a new retail finance strategy - summary of responses

Contributions to the consultation

17 JULY 2020
Received contributions: A retail payments strategy for the EU
17 JULY 2020
Documents annexed to received contributions: A retail payments strategy for the EU

Reference documents

3 APRIL 2020
Consultation document: A retail payments strategy for the EU
3 APRIL 2020
Specific privacy statement: A retail payments strategy for the EU


fisma-retail-paymentsatec [dot] europa [dot] eu (Contact email address: fisma-retail-payments[at]ec[dot]europa[dot]eu)