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Allmänna reklamationsnämnden (ARN)

Name in English: National Board for Consumer Disputes

Financial institutions covered: banks, mortgage banks, mortgage intermediaries, credit unions, insurance companies, insurance intermediaries, investment providers, investment intermediaries, pension providers, pension intermediaries, securities intermediaries.

Financial products covered: payments, deposits, credit & loans, mortgages, life/non-life insurance, investments, pensions, securities.

Languages in which a complaint can be made: Swedish, Danish, Norwegian and, in principle, English

E-mail: arnatarn [dot] se (arn[at]arn[dot]se)

Website: Allmänna reklamationsnämnden (ARN)

More information: Info sheet