Médiateur de l’Autorité des Marchés Financiers (AMF)
Name in English: AMF Ombudsman
Financial institutions covered: investment providers, most investment intermediaries, most securities intermediaries, some pension providers.
Financial products covered: most investments, most securities, some pensions.
Languages in which a complaint can be made: French and English
Contact:Contact the AMF ombudsman
Website:Médiateur de l’Autorité des Marchés Financiers (AMF)
Website in English:AMF Ombudsman
More information:Info sheet
Médiateur de l’Association française des Sociétés Financières (ASF)
Name in English: Mediator of the French Association of Specialised Finance Companies
Financial institutions covered: most credit unions, some banks, some mortgage banks.
Financial products covered: most credit & loans, most mortgages.
Languages in which a complaint can be made: French and English
E-mail:mediateur@asf-france.com
Website:Médiateur de l’Association française des Sociétés Financières (ASF)
More information:Info sheet
Médiateur de l'Assurance
Name in English: Insurance Mediator
Financial institutions covered: insurance companies, some credit unions, some insurance intermediaries, some pension providers.
Financial products covered: life/non-life insurance, most payments, most deposits, most investments, some pensions.
Languages in which a complaint can be made: French and English
E-mail:le.mediateur@mediation-assurance.org
Website:Médiateur de l'Assurance
More information:Info sheet