Klachteninstituut Financiële Dienstverlening (Kifid)
Name in English: Financial Services Complaints Institute
Financial institutions covered: banks, insurance companies, insurance intermediaries, most mortgage banks, most mortgage intermediaries, most credit unions, some investment providers, some investment intermediaries, some pension intermediaries, some securities intermediaries.
Financial products covered: payments, deposits, credit & loans, mortgages, life/non-life insurance, investments, pensions, securities.
Languages in which a complaint can be made: English
E-mail: consumenten
kifid [dot] nl (consumenten[at]kifid[dot]nl)
Website: Klachteninstituut Financiële Dienstverlening (Kifid)
More information: Info sheet