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Klachteninstituut Financiële Dienstverlening (Kifid)

Name in English: Financial Services Complaints Institute

Financial institutions covered: banks, insurance companies, insurance intermediaries, most mortgage banks, most mortgage intermediaries, most credit unions, some investment providers, some investment intermediaries, some pension intermediaries, some securities intermediaries.

Financial products covered: payments, deposits, credit & loans, mortgages, life/non-life insurance, investments, pensions, securities.

Languages in which a complaint can be made: English

E-mail: consumentenatkifid [dot] nl (consumenten[at]kifid[dot]nl)

Website: Klachteninstituut Financiële Dienstverlening (Kifid)

More information: Info sheet