Commission de Surveillance du Secteur Financier (CSSF)
Financial institutions covered: banks, mortgage banks, investment providers, investment intermediaries.
Financial products covered: payments, deposits, credit & loans, mortgages, investments, securities.
Languages in which a complaint can be made: French, German, English
E-mail: direction
cssf [dot] lu
Website: Commission de Surveillance du Secteur Financier (CSSF)
Website in English: CSSF
More information: Info sheet
Insurance Ombudsman
Financial institutions covered: Providers of insurance services.
Financial products covered: Insurance services.
Languages in which a complaint can be made: French, German, English
E-mail: mediateur
aca [dot] lu
Website: ACA
More information: Info sheet