Uffiċċju tal-Arbitru għas-Servizzi Finanzjarji
Name in English: Office of the Arbiter for Financial Services
Financial institutions covered: banks, mortgage banks, mortgage intermediaries, insurance companies, insurance intermediaries, investment providers, investment intermediaries, pension providers, pension intermediaries, securities intermediaries, depositaries, payment services providers.
All financial services providers which are or have been licensed or otherwise authorised by the financial regulator in Malta.
Financial products covered: payments, deposits, credit & loans, mortgages, life/non-life insurance, investments, pensions, securities.
Languages in which a complaint can be made: Maltese (English may also be accepted in certain situations)
E-mail: complaint [dot] info
financialarbiter [dot] org [dot] mt (complaint[dot]info[at]financialarbiter[dot]org[dot]mt)
Website: Uffiċċju tal-Arbitru għas-Servizzi Finanzjarji
Website in English: Office of the Arbiter for Financial Services
More information: Info sheet