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Gemeinsame Schlichtungsstelle der österreichischen Kreditwirtschaft

Name in English: Conciliation Board of the Austrian Banking Industry

Financial institutions covered: mortgage banks, payment institutions, investment providers, most banks, most credit unions.

Financial products covered: payments, most deposits, most credit & loans, most mortgages, most investments.

Languages in which a complaint can be made: German and English

Website:Gemeinsame Schlichtungsstelle der österreichischen Kreditwirtschaft

More information:Info sheet

Schlichtung für Verbrauchergeschäfte

Name in English: Arbitration board for consumer businesses

Financial institutions covered: mortgage intermediaries, Insurance companies, insurance intermediaries, investment intermediaries, pension intermediaries, some banks, some mortgage banks, some credit unions, some investment providers, some pension providers.

Financial products covered: life insurance, non-life insurance, some credit and loans, some mortgages, some investments, some pensions, some securities.

Languages in which a complaint can be made: German

Website:Schlichtung für Verbrauchergeschäfte

More information:Info sheet